Foundation repair
When a basement wall shows a stair-step crack, a bow or water along the floor line, we find what's pushing on it before we repair the block or concrete.
Heritage Appleton Concrete and Masonry, a masonry contractor based in Appleton, WI, works on homes in Fox Crossing. We repoint old brick, repair chimneys and foundations, and build retaining walls, walkways, paver driveways and fireplaces.

Heritage Appleton Concrete and Masonry repairs and builds masonry for homes in Fox Crossing. Most calls we get start with mortar crumbling out of the joints, a crack in the foundation or a chimney that needs attention, and we also build walls, walkways, paver driveways and fireplaces.
When I come out to a house in Fox Crossing, I start with what you've already noticed, such as a joint you can scratch out with a key, a stair-step crack in a block wall or a loose brick near the top of the chimney. Then I look for why it happened, because patching the crack while water keeps getting in only buys a little time.
On older brick and stone, the job usually comes down to mortar. Those walls were laid with softer mortar, and the new mortar has to stay softer than the brick so the joint gives before the brick does. That careful matching is the work we're best known for, here and in Menasha next door.
Newer houses more often call for building than repair, such as a retaining wall where the yard drops off, a walkway to the back door or a paver driveway. For those, the base under the work matters as much as the brick or stone on top, and we size it for how the work will be used, just as we do in nearby Neenah.
When a basement wall shows a stair-step crack, a bow or water along the floor line, we find what's pushing on it before we repair the block or concrete.
If bricks are loose near the top, the crown is cracked or mortar is washing out, we rebuild what's failing so water stops getting into the chimney and the house.
For brick walls whose joints have gone sandy and soft, we grind out the old mortar and pack in new mortar matched in color and strength to the original.
A brick with a flaking face, a crack or a loose seat can usually be cut out and replaced by itself, matched to its neighbors, without rebuilding the wall.
If the old driveway is cracked or sinking, we dig out, build a packed base sized for cars and lay pavers that can be lifted and reset later if one settles.
Where a yard drops off or soil is creeping onto a patio, a retaining wall with a proper footing, drainage behind it and the right block holds the slope back.
Older brick and stone homes that need more than a few joints get a full look, then repairs in the order that keeps water out first and looks right after.
When you want a masonry fireplace, we build the firebox and hearth with firebrick and fire-rated mortar, then finish the face in brick or stone to suit the room.
Thin stone over a foundation wall, a fireplace face or an entry can freshen a plain surface, provided the backing and moisture barrier behind it are done right.
For garage walls, screen walls and outbuildings, we lay concrete block on a solid footing with reinforcing where the wall needs it, so it stays straight and plumb.
For an addition or a replacement foundation, we set the footing and lay the block walls level and square, because everything built above depends on that first course.
If you want a grill island or an outdoor counter, we build the base in block, then face it in brick or stone that suits the house it sits beside.
A walkway that has sunk, cracked or puddles at the door usually needs a new base, so we dig out, pack and slope it before laying brick, pavers or stone.
New brick walls, from a low garden wall to a full house wall, are laid with brick and mortar chosen for the job and tied together so the wall stays sound.
Natural stone steps, walls and foundations need a mason who reads each stone, so we fit and set them by hand with a mortar suited to that stone.
When only some joints are cracked or sunken, pointing those joints with matching mortar is a smaller, sensible fix that seals the wall without redoing the whole face.
We reply to calls and messages within one business day. I'll set a time to come out to your house in Fox Crossing myself, look at the work in person and write down what we'd do and why. The estimate is free, and there's no obligation.
(920) 454-9038In Fox Crossing, permits come from the village's Community Development office, and every permit goes there for processing before any work begins, so that review sits at the front of the schedule. The village says a contractor needs current State of Wisconsin credentials to pull a permit. For a one- or two-family home, those are the Dwelling Contractor and Dwelling Contractor Qualifier credentials, and you're welcome to ask any contractor to show them.
Whether your job needs a permit is the village's call, so we check with them before work starts. When it does, we pull the permit ourselves and keep the paperwork in order. We're licensed and fully insured, and our crew brings the same care here that it brings to houses in Appleton, Grand Chute and Oshkosh.
The price moves with how much has to come out, how much goes back in and what it's made of. Matching old brick and mortar, digging and packing a footing or base, the height of a wall and how easily we can reach the work all play a part. The schedule turns on the permit review, any inspections and the size of the job, and my written estimate lays out what we'd do and why.
I spent my first working years at a desk, and I left because I wanted to build things that would still be standing long after I'd finished. I learned the trade under experienced masons around Appleton and started this business in 2013. That training is why we pay such close attention to mortar, because the wrong mix can harm a perfectly good wall.
I come out to look at the job myself and write the estimate. Our crew of experienced masons does the work, and I check it as it goes, so the person who described the job to you is the one making sure it's built that way. If a smaller repair is all your house needs, I'll tell you so honestly.
Our work is satisfaction guaranteed, and the crew cleans up before it leaves. If you'd like me to look at a crack, a chimney or a wall, please call (920) 454-9038 or send a note through our contact form. Thank you for considering us.
A few things about Fox Crossing shape how we plan a wall, a walkway or a repair here. These are the ones I'd point out to you standing in the yard.
The village's permit application says a structure built in an easement, a strip of land someone else holds a right to use, needs permission from that easement holder. It also says damage to anything built there is the property owner's responsibility. Before we lay out a retaining wall, walkway or garden wall near a lot line, it's worth checking your survey so the work doesn't end up somewhere you'd have to pay to fix.
The village sits along Little Lake Butte des Morts, and it has mapped floodplain and wetlands at places such as Brighton Beach Open Space. On lower lots, water is usually what undoes masonry over time. So we pay close attention to drainage behind retaining walls, the base under walkways and pavers, and where water goes once it reaches a foundation wall.
A Winnebago County map viewer shows where the July 27, 2026 tornado affected Fox Crossing, Menasha and Neenah. If your house was near its path, a chimney or brick wall can carry damage that isn't obvious from the ground, such as cracked joints or a shifted crown, and that damage lets water in later. I'll look at it with you and tell you plainly whether it needs work.
When a permitted job includes a footing or foundation, the village inspects at those stages, and inspections are scheduled by calling 920-720-7104 at least 24 hours ahead. That means a footing stays open until the inspector has seen it. We plan the digging and the pour around those visits, so the work is ready when the inspector arrives and the job keeps moving.
Your price comes down to how big the job is, what it's built from and how much old work has to come out first. Matching old brick and soft mortar, digging a deeper base or working high on a chimney all add time and cost. I write each price after seeing the house, and that estimate is free.
Yes, if you live in the house or will live there, the village's permit rules let you pull permits for work on it. The State of Wisconsin requires you to read and sign a Cautionary Statement first. When a contractor does the work, the village recommends the contractor pull the permit, and when we take a job, we pull it ourselves.
Most of the waiting usually comes before the crew arrives, because any permit has to be processed by the village before work begins. Once we're on site, the time depends on the size of the job and on inspection stages, such as a footing the inspector must see before it's covered. I'll walk you through the order of work when I write your estimate.
Point out every crack or soft joint you've noticed, and keep your lot survey handy so we can check for easements before planning a wall or walkway. Before work starts, we'll ask you to clear a path for the crew, move cars off the driveway and keep pets inside, since we cut, grind and haul material.
Usually not, because crumbling joints on an otherwise sound wall are a mortar problem, and tuckpointing them with new, matched mortar fixes it. Rebuilding only makes sense where bricks are loose, cracked through or the wall is bowing. I'll show you which joints and bricks need work, so you can see the reason for each part of the estimate.
Our hours run 6 AM to 11 PM every day of the week, so you can call (920) 454-9038 when it suits you or tell us about the job through our contact form.