Foundation repair
When a basement wall in your Menasha home shows a stair-step crack, a bow or a damp line, we find the cause first so the repair actually holds.
Heritage Appleton Concrete and Masonry is a masonry contractor in Appleton, WI, that works in Menasha, repairing mortar joints, chimneys and foundations on older homes and building walls, walkways, driveways and fireplaces.

In Menasha, Heritage Appleton Concrete and Masonry mostly answers calls about the house itself: mortar joints that have turned soft and sandy, a cracked chimney crown, or a basement wall with a crack that wasn't there last year. We repair those and also build new retaining walls, walkways, paver driveways and fireplaces.
I come out to look at the problem myself, because the right repair depends on what's actually there. On older brick, the new mortar has to suit the old brick, since a mortar harder than the brick around it pushes the wear into the brick face instead of the joint. If only one wall or one chimney needs work, that's the job I'll write up, and nothing more.
Menasha runs straight into Fox Crossing and Neenah, and the houses don't change much where one city ends and the next begins. We see the same mix across all three: brick homes that need their joints redone, block foundations, front steps and walkways that have settled or cracked, and sloping yards that call for a retaining wall. The work stays the same on either side of the line.
When a basement wall in your Menasha home shows a stair-step crack, a bow or a damp line, we find the cause first so the repair actually holds.
For a cracked crown, loose bricks near the top or mortar washing out of the stack, we rebuild what's failing and leave sound masonry alone.
When the joints across a whole wall have gone sandy, tuckpointing replaces the worn mortar to a set depth with a mix that suits your brick's age.
Spalled, cracked or loose bricks get cut out and replaced one at a time, with bricks matched as closely as we can find to the ones already there.
A paver driveway is only as good as the base under it, so we dig out and pack the gravel in layers before we set a single paver.
When a sloping yard is washing out or a lawn needs leveling, a retaining wall holds the soil back, with gravel and drainage behind it so water can get out.
When an older brick or stone home needs more than a patch, we repair the joints, replace failed pieces and clean the masonry gently so the face isn't scarred.
If you want a masonry fireplace in a new room or in place of an old one, we build the firebox, surround and hearth to the plan you settle on.
Stone veneer, a thin layer of real or made stone set over a wall, can dress up a foundation or front entry when it goes over proper backing and drainage.
For a garage wall, a privacy wall or a sturdy base, we lay concrete block on a proper footing and reinforce it where the wall needs it.
When you're adding on or replacing a foundation that's too far gone to repair, we lay new block foundation walls square, level and ready for the framing above.
An outdoor kitchen needs masonry that handles heat, grease and weather, so we build the base and counters in block, brick or stone chosen for how you'll use them.
A walkway that's settled, tilted or turned into a tripping spot gets rebuilt on a packed base, in brick, pavers or stone to suit the front of your house.
For a garden wall, a brick planter or an addition that should match the house, we lay new brick with mortar and joints chosen to blend with what's there.
Fieldstone and cut stone suit steps, garden walls and house fronts, and we set each stone so it bears on the ones below instead of leaning on mortar alone.
When a few joints on your steps or stoop have opened up, brick pointing refills them before water gets in and turns a small repair into a bigger one.
Thank you for reaching out. We reply to every call and message within one business day to set a time that works for you. I'll come out to your Menasha home myself, look at the job with you and write down what we'd do and why, and there's no obligation to go ahead.
(920) 454-9038Whether a masonry job in Menasha needs a permit is the local office's call, not ours, so we check with them before any work starts. When one is needed, we pull it ourselves and keep the paperwork in order, and the wait for it is often what sets your start date. I'll let you know up front if your job is waiting on one.
You can check the contractor, too. Wisconsin requires anyone applying for a building permit for work on a one- or two-family home under the state dwelling code to hold a state dwelling contractor credential, unless you're the owner living there and apply yourself, so ask any mason you're considering whether they hold one. We're licensed and fully insured, and we work the same way here as in Neenah and Appleton.
Your price comes down to how much area needs work, what turns up once old mortar or brick is opened, how closely the brick or stone has to match and how easy the spot is to reach. On new work, the material and the base under it move it most. The schedule turns on the permit and any brick or stone we have to order, and the estimate sets out what we'd do and why.
I spent my first working years at a desk, and I left because I wanted to build things that would still be standing long after I'd finished. I learned masonry under experienced masons around Appleton and started this business in 2013. I come out to look at the job myself, and I check our crew's work as it goes rather than waiting until the end.
If I find a problem, I'll show you the actual crack or joint and explain what's causing it. When a smaller repair will do, that's what I'll recommend, because I'd rather do the right job well than sell your house more than it needs. Our work is satisfaction guaranteed.
If you've noticed crumbling mortar, a cracked foundation wall or a chimney that needs attention, call us at (920) 454-9038 or send a message through our contact form. Tell us what you've seen and where, and I'll come out and take a look with you. Thank you for considering us.
A few things about Menasha change how we plan a job here, from which county your house sits in to what the July tornado may have left behind.
Menasha lies in both Winnebago County and Calumet County, so depending on which part of the city you live in, your house may sit in either one. That doesn't change how we lay brick or set a base, but it's worth knowing which one yours is in when you look up your lot, so you're reading the right county's records.
On July 27, 2026, a tornado hit parts of Menasha, along with Fox Crossing and Neenah. If your house was in its path, we look for loosened bricks, cracked chimney crowns and joints that opened up, because damage like that can stay hidden until water finds it. I'll tell you plainly what needs fixing now and what's fine as it is.
Parts of Menasha sit along Lake Winnebago, and lots that slope toward the water need retaining walls and walkways built with drainage in mind. Water that collects behind a wall pushes on it and can tip it over time, so we put gravel and a drain behind the wall to give that water somewhere to go before it builds up pressure.
Many Menasha homes have older brick and stone, and a patch that doesn't match stands out from the street. We look for brick close in size, color and texture to yours, and we blend the mortar so the new joints sit quietly beside the old ones. When an exact match can't be found, I'll show you the closest options before we lay anything.
We give you a price for your own job after I've seen it at your home, because two repairs that look alike from the driveway can be very different once the old mortar comes out. Pointing a few joints costs far less than rebuilding a chimney crown or a section of foundation wall, and you'll have what we'd do in writing before you decide anything.
Under Wisconsin's Uniform Dwelling Code, the municipality issues permits for new one- and two-family homes when the state has delegated that authority to it, and that covers stick-built, modular and manufactured homes. The state's Uniform Dwelling Code page has the Delegated Agent List showing which municipalities hold that authority, and where one does, you contact it directly.
A repair needs a permit when local ordinance calls for one, and in that case the application for repairs, alterations or additions goes to the municipality or county under the rules it has adopted. As covered above, we check what your job needs before anything starts and pull the permit ourselves if one is required.
A contractor who applies for a building permit for work on your home needs a Wisconsin dwelling contractor credential, and must hold or employ someone with a dwelling contractor qualifier certification from the state Department of Safety and Professional Services. A dwelling contractor also needs a bond of at least $25,000 or general liability insurance of at least $250,000 per occurrence.
Make sure we can get to the area, whether that's the basement wall, the chimney side of the house or the back yard, and note where you've seen cracks, damp spots or loose mortar. Photos taken after a heavy rain help, and so does anything you know about past repairs. I'll walk it with you and point to what I see.
The time on site depends mostly on how much masonry needs work and what we find once the old mortar is out. Good pointing isn't something we hurry, because new mortar needs time to set before the joints are finished. We'll talk through the timing for your job when I come out to look at it.
We answer the phone every day from 6 AM to 11 PM at (920) 454-9038, so you can call after work, or you can send a message through our contact form whenever it suits you.